Sunbeam XL Heating Pad for Back Neck and Shoulder Pain Relief Auto Shut Off 6 Heat Settings Extra Large 12 x 24 Green Ideal for Muscle Aches and Arthritis Pain

This is a very nice heating pad in a very nice size, 12"x24". The controller is great! Easy to see and easy to use. I love the fact that this has the option to use it with the auto off timer or stay on all the time. I have it on setting 2 and it is VERY warm. On setting 6, it is pretty hot. This will keep my feet nice and toasty on cold winter nights. The pad cover is a perfect material, almost a velour type. It is soft, but not fuzzy. It is a bit more expensive compared to other brands, but there are not very many that offer the "stay on" option and with 6 heat settings, the easy-to-use controller, and this one being a Sunbeam brand... it is worth it.

Very important information please read this review. I feel absolutely compelled to reach out to all of you about this heating pad. I have ordered this heating pad from both Amazon and Walgreens Online Customer Service it is the best heating pad in the world it does exactly what it says it does it heats up quickly it's plush you can't feel the cords under the casing to casing stays on it has a wonderful Choice of heat levels six choices of heat levels. It does what it says it heats up in 30 minutes. And it's very special because it has the on off switch if you want the automatic two hours shut down or if you wanted to stay on all night. I bought this for myself and also for my aging cat and she likes to sleep on it all night long and I'm not afraid anything bad will happen to it it's very well having said all that I did read a review that said it kept dying on them after just a few months and I found this to be true it kept dying on me and I ordered and Amazon kindly return my money and Walgreens said it was past 30 days and they couldn't return my money. But it has a five year guarantee warranty. So I called sunbeam the company that makes it and they said to unplug it from the heating pad side and also unplug it from the socket and leave it for at least one minute and plug it back in and guess what it works I wish they had more instructions about resetting this but I really want you guys to know this little trick of resetting it so you don't have to go through the trouble of returning it. I think I have bought and returned and bought again about six different heating pads. I kept hoping the company would improve this one problem because other than that I couldn't imagine a better heating pad. Another tip is if you do end up calling sunbeam about the five year warranty because the store that you bought it from won't give your money back to you if it's longer than 30 days. They want some kind of numbEric that is written on the plug itself that you plug it into the wall with. I have low vision I had trouble reading this serial number so I got frustrated because these sunbeam guy was pretty rude. But he did ask me if I had reset it and I asked him what that was and he told me and I did it and bang the heating pads work again. So don't be disheartened if you have fallen in love with this heating pad first try this technique of unplugging the heating pad from the cord and then unplugging the cord from the wall or the extension cord. It really works. If it doesn't work please call Sunbeam and make them honor the five year warranty check for that serial number on the plug I use 400 strength reading glasses and I couldn't really make it out but have that available to you when you call sunbeams. So all of you heating pad people please read this try it out and if it doesn't work call Sunbeam and hold them to that five-year warranty because these are not inexpensive there well-made and their price it accordingly about $36 or so I don't even have to use my glasses to work the buttons I can see without my glasses and that's a big plus I have ordered both the green and burgundy green is not my favorite color but it is a nice green and I can live with that. So don't give up hope follow these instructions and enjoy your heating pad and if not make sure you call the company and haul them to their five year warranty.

UPDATE on 4/16/2025 I am updating and changing my review from 5 stars to 1 because the product failed three days shy of FOUR MONTHS!! Too bad I can't leave zero stars. It is shocking to see when reading the 1-star reviews how many other buyers of this product also had it fail within 4-6 months, and some even sooner. I had a biopsy a week ago today under "conscious sedation", during which the doctor hit a nerve that sent pain shooting from my ankle to my lower back (it felt like an electrocution!). I used this heating pad when I returned home, and then several times since then to soothe the pain in addition to taking Tylenol. Now, however, I get the dreaded "F" error code, and nothing will make it work despite plugging it into different electrical outlets. This is a piece of junk, and I deserve a refund. With so many claims of a defective product, Sunbeam should be ashamed of itself to continue selling it. I expected better and am angry and in pain. ORIGINAL REVIEW As I write this review, I am using this heating pad, and it works as described (on level 6, it immediately heated up). As others have noted, it is a plus that the cord is so long, providing convenience when an electrical outlet is beyond reach. The fabric does not feel as soft as my old green one by Sunbeam, which I immediately noticed when I removed this product from its box. It seems like Sunbeam used a different fabric on this one, and I almost returned it for that reason, but my old one is in storage, so I decided to keep it. Also, although the list price of the green one is $15.00 more than the burgundy one, they are the same size and appear to have the same features, and I was not able to tell from the product descriptions what the difference is between the two. I read many bad reviews about this product (I always read the bad reviews first, sorted as most recent) and will update this review if it fails or does not hold up in the laundry on the delicate cycle. In the meantime, I am happy as long as it works as intended and described.

EVERYTHING a heating pad should be! Our family has used this Sunbeam heating pad for over 20 years. It’s evolved over the decades and the innovations are great. Extremely durable, comfortable and attractive ( burgundy, navy & forest green ). Ours get daily use. A houseful of arthritic humans and pets depend on these for comfort so much that we travel with them. ( lowest setting for pets and yes, the cat in the photos is too fat) I ALWAYS keep two in our emergency evacuation bags. My FAVORITE function is it’s “stay on” mode. Least favorite - the higher heat settings are not as warm as they were in the past. Suspect a federal regulation or litigation at play. Our household puts these through HEAVY DAILY use. I replace them every 3-5 years. Outstanding product. Thank you Sunbeam.

Overall, this is a great heating pad. Performs well. Large pad, heats up quickly and soft to touch. I've bought 3 of them. Wore out the first one. The dog chewed through the connection on the 2nd one. Currently using the 3rd but I give it only 4 stars because the connection point of the cord and the pad won't stay together. So I'm having to buy #4 to replace it.

Great size. Limited durability

The controller works very well and the pad is a good size and so comfortable Love it!

Esta excelente y llego antes de la fecha prevista, esta de buen tamaño casi abarca toda la espalda y muy fácil de usar y las temperaturas muy bien. Además esta muy bonita la tela y la calidad del producto.

El cojín es de excelente calidad, los materiales son muy suaves y resistentes, el cable es bastante largo y el control es de muy facil uso, calienta muy bien, yo lo uso para mis ejercicios de rehabilitacion. lo recomiendo mucho.

This pad is larger than most.